When we call a business and they tell us to “Please listen to the selections, as our menu has changed”.  Do we really need to listen to that message since they and every other company in this day and age seems to change there menu selections on a very regular basis? 

About 15 years ago, I use to right down the menu selections for companies I regularly contacted, because their menu selections did not change that often.


When you call someone or a company and they say “I’m either away from my desk or on the phone”, do we need to hear this?  When you don’t personally answer, we’ve already figured out we will be leaving a voice message.